Support and Maintenance
Website Maintenance and Support
Your website needs regular care to stay fast, secure, and up to date. We handle everything so you can focus on running your business.
What is covered
Everything your website needs to keep performing
We take care of the technical side so your site never becomes a liability.
Plugin updates, CMS core, and dependency management — tested before applied.
Automated daily backups stored off-site. One-click restore if needed.
Malware scanning, firewall monitoring, and SSL certificate management.
Monthly Core Web Vitals and uptime monitoring with alerts.
Text, image, and minor layout changes within your monthly hours.
Direct access via email or Telegram. Higher plans get faster SLAs.
How it works
How maintenance works
Onboarding
We audit your site, document credentials, set up monitoring, and establish backup schedule.
Monthly maintenance
All scheduled tasks — updates, backups, performance checks — done at the start of each cycle.
Change requests
Submit via email or Telegram. Handled within your plan SLA from monthly hours.
Monthly report
Summary of all tasks completed, performance metrics, and hours used.
Proactive improvements
We flag issues before they become problems and recommend improvements over time.
Pricing
Maintenance plans
Choose the level of support that matches your website complexity.
Essential maintenance for a simple business website.
- Monthly updates
- Daily backups
- Security scan
- 1 hour of changes
Active support for a growing site with regular changes.
- Weekly updates
- Uptime monitoring 24/7
- Performance monthly check
- 3 hours of changes
- Priority response 24h
Full-coverage support for complex or high-traffic sites.
- Unlimited updates
- 6+ hours content/dev
- Same-day critical fixes
- Monthly strategy review
- Dedicated contact
Platforms we support
What we maintain
FAQ
Common questions
Yes. We start with a technical audit and onboard the site into our maintenance workflow.
Updating text, swapping images, adding a team member — anything not requiring new features.
We fix it. Critical issues like the site being down get addressed immediately.
Yes. Month-to-month plans. Cancel with 30 days notice. All credentials handed over.